shipping-policy

Shipping Policy

Last updated: October 14, 2026

1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification email with tracking information once your order has shipped.
Note: During peak holiday seasons or sales, processing times may take an additional 1–2 business days.

2. Shipping Rates & Estimated Delivery

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping: 3 – 5 business days
Express Shipping: 1 – 2 business days
International Shipping: 7 – 14 business days | Calculated at checkout

3. Order Tracking

When your order has shipped, you will receive an email notification from us with a tracking number. Please allow 24 to 48 hours for tracking details to update on the carrier's network.

If you haven’t received your tracking email within 4 days of placing your order, please contact our support team with your order number.

4. Customs, Duties, & Taxes

We are not responsible for any customs fees, duties, or local taxes applied to your order upon delivery. All fees imposed during or after shipping are the responsibility of the customer.

5. Lost, Damaged, or Missing Packages

If your package arrives damaged or goes missing in transit, please save all packaging materials and reach out to our support team immediately so we can assist you with a replacement or claim.